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Recruitment and Enrollment Specialist

Big Brothers Big Sisters Lincoln
Position Description For
Recruitment and Enrollment Specialist

Accountability:  Reports directly to the Executive Director


  • Minimum Bachelor’s degree in social services, human relations or related field
  • Assessment and relationship development experience with child and adult populations and the understanding of child development along with family dynamics
  • Must be able to assess and execute the following relational support skills; guiding, supporting, confronting, advising and/or negotiating
  • Must have the ability to collect data and draw solid conclusions
  • Must relate in multicultural environments and collaborate with other program staff; and have a strong focus on details
  • Excellent oral communication reflecting solid marketing skills both in-person and via the telephone
  • Effectively collaborate and network in communities we serve
  • Self-starter and well organized
  • Able to follow established process
  • Excellent listening and speaking skills are necessary
  • Comfortable and proficient with public speaking in varied arenas
  • Must be proficient in Microsoft Office, including Word and Excel as well as ability to use internet for web-based database

Position Vision: The Recruitment and Enrollment Specialist will serve as the agency’s representative in recruiting efforts, which include conveying the story of the organization and sharing the Big Brothers Big Sisters Lincoln (BBBSL) experience with potential volunteers who represent the communities BBBSL serves. This position will serve as an agency advocate to provide information and support to all potential volunteers and community stakeholders. The Recruitment and Enrollment Specialist is also responsible for providing high-level customer service throughout the volunteer, child enrollment and matching process in accordance with the Big Brothers Big Sisters brand. 


  • Ensure that all volunteers receive an engaging, positive and personalized presentation promoting BBBSL programs.
  • Determine the best way to get volunteer investment in BBBSL programs and activities.
  • Identify and eliminate any barriers interfering with volunteer involvement
  • Work with BBBSL staff to implement marketing recruitment strategies.
  • Reports monthly on status of recruitment efforts and volunteers recruited. 
  • Send forms or program information as needed to volunteers, community groups, etc. 
  • Enter all inquiries and pertinent data into the database, ensuring accuracy and timeliness of information.
  • Other duties as assigned.
  • Complete and assess volunteer references.  Immediately bring to the attention of supervisor any concerns regarding reference information
  • Conduct volunteer and client interviews and assessments.
  • Provide timely and comprehensive reports and recommendations for participation in the program based on assessments of each individual volunteer.
  • Maintain accurate paperwork for each volunteer/inquiry according to BBBSA and agency standards.
  • Collect meaningful data from potential Big volunteers, including previous employment, current schedule and availability, interest in the program, living situation, local and national background checks, driving records, internet safety search and information on any previous youth-serving organizations a volunteer has been involved with.
  • Implement and promote match activities that offer volunteers and children a variety of opportunities for group interaction.

Physical Demands and Environmental Conditions- including, but not limited to the following:

  • Works in well-lighted, air-controlled open office environment
  • Position involves travel throughout Lincoln, Nebraska
  • Works in close collaboration with program and administrative BBBSL staff members
  • Limited reaching, bending, lifting or stooping

Salary Range: $30,000 - $35,000

To Apply:

Interested persons should complete our online Employment Application form.